Terms & Conditions and Refund Guarantee Policy for Jatan Shah’s Inner Circle Program

Effective Date: 30th August 2025 (superseding earlier policies since 1st January 2020)


1. Introduction 

1.1. These Terms & Conditions (“Terms”) govern your participation in the Inner Circle program (“Program”), owned and operated by Skill Land LLP (“Company”, “we”, “us”, “our”).

1.2. The Inner Circle program has been operational since 1st January 2020. These Terms & Conditions, updated as of 30th August 2025, apply to:

 

    • All new enrollments made on or after 30th August 2025, and

    • All existing Participants who enrolled on or after 1st January 2020 and continue to access or participate in the Program.

1.3. For each Participant, these Terms become binding and enforceable from the date of their enrollment into the Program, and remain applicable throughout the duration of their participation.

1.4. By enrolling in or continuing to participate in the Program, you (“Participant”, “Student”, “You”) acknowledge that you have read, understood, and agreed to these Terms in their entirety.

1.5. If you do not agree with these Terms, you must not enroll or continue to participate in the Program.


2. Purpose of the Program

2.1. The Program is designed to enhance professional and career development by teaching advanced concepts, strategies, and practical skills that can be directly applied to workplace and career growth.

2.2. The Program includes access to pre-recorded video lessons, assignments, exercises, templates, and structured activities aimed at achieving measurable career improvement.

2.3. The stated outcome of the Program is:

 

    • To help Participants secure a salary increase in their current role, OR

    • To enable Participants to secure employment with another company offering a higher salary package than their existing package.

2.4. The Program does not guarantee employment with a particular employer, nor does it guarantee job security. The guarantee is strictly tied to the conditions detailed under Clause 6 of these Terms.


3. General Eligibility Requirements

3.1. By enrolling in the Program, you confirm that you:

 

    • Are at least 18 years of age;

    • Have the ability to legally enter into contracts under applicable law;

    • Have access to a functioning computer, internet connection, and software tools required to complete Program activities;

    • Have provided accurate and truthful information during registration.

3.2. The Company reserves the right to refuse enrollment or remove any Participant who violates these Terms, provides false or misleading information, or engages in misconduct, without obligation to refund.


4. Scope of Access and Usage

4.1. Upon payment, Participants are granted non-transferable, limited, revocable access to the Program content solely for personal and educational use.

4.2. Participants must not:

 

    • Share Program login credentials with any third party;

    • Redistribute, reproduce, or commercially exploit Program materials;

    • Circumvent any technical protection, access control, or monitoring mechanisms of the learning platform.

4.3. Violation of this clause shall lead to immediate termination of access without refund and may invite legal action under applicable intellectual property and contract laws.


5. Refund Guarantee – Overview

5.1. The Company offers a “Money Back Guarantee”, which is a conditional refund assurance available only to Participants who comply fully with all obligations detailed in Clause 6.

5.2. This Guarantee is not a “no-questions-asked” refund. It is a performance-based Guarantee subject to strict compliance with participation, completion, and implementation requirements.

5.3. The Guarantee exists to reward genuine effort and consistent application of Program teachings. It is not intended to serve as a casual opt-out or trial mechanism.


6. Guarantee Conditions – Detailed Requirements

To qualify for the Refund Guarantee, all of the following mandatory conditions must be satisfied by the Participant:

6.1. Full Program Completion

 

    • The Participant must watch and complete 100% of the video lessons included in the Program.

    • Completion will be verified through the platform’s backend tracking system, which records watch history, timestamps, and completion metrics.

    • Skipping, fast-forwarding, or partial completion shall not be deemed valid.

6.2. Assignment and Activity Submission

 

    • The Participant must complete, attempt, and submit every assignment, exercise, and project provided during the Program.

    • Submissions must be original and created solely by the Participant. Plagiarized, fabricated, or incomplete submissions will invalidate eligibility.

    • All assignments must be submitted before filing a refund claim.

6.3. Proof of Implementation

 

    • The Participant must demonstrate that the learnings from the Program have been practically applied in professional or job-seeking contexts.

    • Acceptable evidence includes, but is not limited to:

       

        • Updated resumes and cover letters incorporating Program strategies;

        • Revised LinkedIn profile or professional portfolio;

        • Documents, spreadsheets, presentations, or reports showing implementation of Program tools or methods;

        • Screenshots, progress reports, or other verifiable work outputs.

6.4. Career Effort Proof

 

    • The Participant must show active and documented job search efforts.

    • A minimum of 30 job applications must be submitted after completing the Program.

    • Acceptable proof includes:

       

        • Copies of email job applications;

        • Application confirmations from job portals;

        • Recruiter communications;

        • Records of interviews attended;

        • Feedback emails or recruiter follow-ups.

6.5. Salary Benchmarking

 

    • The Participant must provide verifiable documentation of their salary within 7 days of enrollment in the Program (e.g., payslip, appointment letter, HR confirmation, or salary certificate).

    • To qualify for the Guarantee, the Participant must prove that:

       

        • They did not achieve a salary hike of at least 40% in their existing role, AND

        • They did not secure an offer letter for employment with a higher salary package from another employer.

6.6. Timelines for Claims

 

    • Refund claims must be submitted within 90 calendar days of completing the Program.

    • Claims filed beyond this 90-day window will be automatically rejected as invalid.

6.7. Good Faith & Honest Participation

 

    • The Participant must act in good faith and demonstrate consistent and sincere effort in implementing the Program.

    • The Guarantee shall not apply if the Participant:

       

        • Rejected valid job offers;

        • Resigned voluntarily without cause;

        • Failed to attend interviews or respond to job opportunities;

        • Displayed conduct suggesting lack of intent to achieve the promised outcomes.


7. Exclusions from Guarantee

The Guarantee will not apply under any of the following circumstances:

 

    • Participant fails to complete all Program lessons;

    • Assignments are incomplete, fabricated, plagiarized, or missing;

    • Proof of implementation or job applications is insufficient, unverifiable, or falsified;

    • Participant was unemployed prior to enrollment and did not actively apply to jobs;

    • Participant already received a hike or better job offer that met the required conditions;

    • Claim was filed beyond the 90-day deadline;

    • Participant violated any provision of these Terms;

    • Participant engaged in misuse of the Program, abusive conduct, or attempted to manipulate the Guarantee in bad faith.


8. Refund Claim Procedure

8.1. To file a refund claim under the Refund Guarantee, the Participant must:

 

    1. Send an email to support@jatanshah.in with the subject line: “Refund Claim – [Full Name]”.

    1. Provide the following attachments:

       

        • Proof of Program completion (certificate, platform screenshot, or progress report);

        • Copies of all assignments and projects submitted;

        • Evidence of implementation of learnings;

        • Evidence of at least 30 job applications, including recruiter communications, interview records, salary slips, and offer letters.

8.2. The Company will acknowledge receipt of the claim within 14 working days.

8.3. The Company reserves the right to request additional clarifications, supplementary documents, or a personal interview with the Participant to verify compliance with Guarantee conditions.

8.4. Claims will be reviewed within 30 working days from the date of acknowledgment.

8.5. If approved, the refund will be processed within 15 working days via the original payment method only. No alternative refund methods will be entertained.


9. Limitation of Liability

9.1. The Company shall not be liable for external factors beyond its control, including but not limited to:

 

    • Economic recessions, industry downturns, or hiring freezes;

    • Employer restructuring, layoffs, or changes in HR policies;

    • Participant’s personal circumstances, including relocation, illness, or loss of interest.

9.2. Except as expressly provided in this Guarantee, the Company disclaims all other warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

9.3. The maximum liability of the Company under this Guarantee shall not exceed twice the amount paid by the Participant for the Program.


10. Intellectual Property Rights

10.1. All Program content, including but not limited to videos, assignments, templates, presentations, and resources, remains the exclusive intellectual property of the Company.

10.2. Participants are granted a limited, revocable, non-exclusive license to access and use the materials solely for personal, educational purposes.

10.3. Unauthorized reproduction, resale, distribution, or public sharing of Program materials will result in immediate termination of access, forfeiture of Guarantee rights, and potential legal action.


11. Modifications and Termination

11.1. The Company reserves the right to amend, update, or discontinue the Program, the Guarantee, or these Terms at any time, at its sole discretion.

11.2. Updated Terms shall apply to both new and existing Participants. Continued participation in the Program after such updates shall constitute acceptance of the revised Terms.


12. Governing Law & Jurisdiction

12.1. These Terms shall be governed by and construed in accordance with the laws of India.

12.2. Any disputes, controversies, or claims arising out of or relating to the Program or these Terms shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India.


13. Acknowledgment

By enrolling in or continuing to participate in the Inner Circle, you expressly acknowledge and agree that:

 

    • You have read and understood these Terms in full;

    • You are aware of the specific conditions required to qualify for the Double Refund Guarantee;

    • You accept that the burden of proof lies on you to demonstrate full compliance with Guarantee conditions;

    • You will not hold the Company liable beyond what is expressly stated herein;

    • You are participating with the intent to learn, implement, and make a genuine effort to achieve the promised outcomes.

 


14. Affiliation with Microsoft

14.1. The Inner Circle Program is not affiliated with Microsoft Corporation, nor is it endorsed or accredited by Microsoft.

14.2. While the Program will prepare participants for the Microsoft Certified Expert designation by teaching the relevant skills, completion of the Program does not confer a Microsoft certification. To obtain the official Microsoft certification, participants will need to independently apply and pass any required exams directly with Microsoft.